Privacy Policy

1. Who We Are

Silent Voices Elder Advocacy is an independent elder care advocacy platform based in Arkansas. Our website is located at silentvoiceselderadvocacy.org. We publish elder care research, family resource guides, and advocacy content. We do not provide legal or medical advice.

For questions about this policy, contact us at privacy@silentvoiceselderadvocacy.org.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you subscribe to our newsletter, submit a contact form, or share a story, you provide your name and email address and any additional details you choose to include.
• Information collected automatically: When you visit our site, we collect standard web server log data including your IP address, browser type, pages visited, and time of visit. This is collected through Google Analytics and our web host.
• Field guide purchases: The field guide is sold through Amazon (Amazon KDP). We do not process, receive, or store any payment or billing information for these purchases. See Section 4 for more detail.

3. How We Use Your Information

We use the information we collect to:

• Send you newsletters and advocacy updates you subscribed to receive.
• Respond to your contact form submissions and story submissions.
• Understand how our content is used so we can improve it.
• Comply with legal obligations.

We do not sell your personal information. We do not use your information for advertising. We do not share your information with third parties except as described in Section 6.

4. Field Guide Purchases (Amazon)

Amazon collects and processes your information under its own privacy notice, which you can review at amazon.com/privacy. We may receive general, aggregated sales data from Amazon KDP (such as total copies sold), but we do not receive your personal or payment information as part of that reporting.

Silent Voices Elder Advocacy is an independent platform and is not a registered 501(c)(3) nonprofit organization. Purchases of the field guide are not tax-deductible donations.

5. Email Subscriptions

When you subscribe to our newsletter, we collect your email address through Jetpack Subscriptions (WordPress.com). Your email is used only to deliver our newsletter and advocacy updates. You can unsubscribe at any time using the link in any email we send.

We do not send commercial marketing emails. We do not sell subscriber lists. Subscriber data is stored securely through WordPress.com and is subject to the WordPress.com Privacy Policy in addition to this policy.

6. Cookies and Analytics

Our website uses cookies. Cookies are small files stored on your device that help us understand how visitors use our site.

• Google Analytics: We use Google Analytics to understand traffic patterns, popular content, and visitor behavior in aggregate. Google Analytics sets cookies on your device. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
• WordPress cookies: Our site runs on WordPress, which sets functional cookies for site operation. These are not used for advertising.
• Jetpack cookies: Jetpack sets cookies related to the subscription form and site statistics.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Service providers: We share data with WordPress.com (site hosting) and Google Analytics (traffic analysis). Each operates under its own privacy policy. We do not share your information with Amazon; your purchase relationship for the field guide is directly with Amazon.
• Legal requirements: We may disclose information if required by law, court order, or government request.
• Protection of rights: We may disclose information to protect the safety of our users or the public, or to defend our legal rights.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Unsubscribe from our email list at any time.
• Opt out of Google Analytics tracking.

To exercise any of these rights, contact us at privacy@silentvoiceselderadvocacy.org. We will respond within 30 days.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.