In a Crisis Right Now?

If someone is in immediate danger, start here. Everything else on this site can wait.

Skip the research for now. These two steps cover reporting harm and getting the medical records a facility cannot legally withhold from you.

Eldercare Locator: 1-800-677-1116. A national hotline that connects you to Adult Protective Services in your state. Available weekdays.

9
Categories of elder abuse explained
Free
Family resource guides, no cost, no signup wall
Real
Practical reporting guidance, not theory
5
Real-world scenarios in the Red Flags quiz
What You Will Find Here

Tools, Resources & Guides for Families

Everything on this platform is free and built for families navigating the long-term care system. Start with the tools, then read the research that explains why they matter.

What We Cover
Resource Guide

Signs of Nursing Home Abuse and Neglect

Physical, behavioral, and financial indicators families most often overlook. Includes a printable family guide PDF with visit checklist and scoring tool.

Read the guide →
Resource Guide

How and Where to Report Nursing Home Abuse

Every agency. What each one does. When to use it. Covers APS, the Ombudsman, CMS, the HHS OIG, and Arkansas-specific contacts including the OLTC.

Read the reporting guide →
Resource Guide

Nursing Home CMS Ratings Explained

What each star rating category measures, what the numbers actually hide, and the five questions to ask before trusting any score.

Read the ratings guide →
View all resources →
Free Tools for Families

Free Family Guide: Recognizing, Documenting & Reporting Neglect

11-section printable PDF with visit checklists, Arkansas reporting contacts, and clinical documentation guidance.

Download free PDF →

Law Firm Directory

National firms that represent residents and families in nursing home abuse, neglect, and wrongful death cases. State-level listings coming soon.

Browse the directory →

Step-by-Step: What to Do Right Now

From the moment something feels wrong to the moment you have documentation and a report filed. Nine actionable steps with resources at every stage.

Start the guide →

Mobile Notary Services

Legal documents find you when crisis hits. Serving nursing home residents, hospital patients, and families across Arkansas.

View notary services →

Frequently Asked Questions

Straight answers about who we are, what SVEA covers, and how to use the tools on this site.

Read the FAQ →
View all resources →
Interactive · Five Real Scenarios

Think You Would Catch the Red Flags?

Unexplained weight loss. A new pressure wound. A stonewalled records request. Five real situations families face, five chances to test your instincts.

Take the Quiz → Takes about 5 minutes · No wrong answers
Silent Voices Field Guide to Nursing Home Red Flags book cover
Now Available

Silent Voices Field Guide to Nursing Home Red Flags

A Practical Manual for Families, Caregivers, Advocates, and Concerned Friends

Sixteen chapters of the same research, documentation guidance, and reporting roadmaps published across this site, organized into one field guide you can keep on hand, mark up, and hand to a family member in crisis.

Get the Field Guide →
Stay Informed

Get the stories before they disappear.

Subscribe to Silent Voices Elder Advocacy for new articles, resource guides, and elder care updates delivered to your inbox. Free. No spam. Unsubscribe at any time.

Subscribe Free →

No spam. Unsubscribe at any time. Your information is never sold or shared.

Nathalie Frias, CEHRS · CMAA, Founder of Silent Voices Elder Advocacy
“Every neglect case I have ever reviewed came down to documentation. Families who knew what to look for found the evidence. Families who did not, lost everything. This platform exists to close that gap.”

Nathalie Frias, CEHRS · CMAA Founder, Silent Voices Elder Advocacy
Certified Electronic Health Records Specialist · Certified Medical Administrative Assistant

About Nathalie and this platform →
For Professional Advocates

You Know What Families Need to Hear.
Give It a Home Here.

Nurses, ombudsmen, elder law attorneys, elder advocates, and geriatric care managers: your expertise can reach families who are actively searching for answers. A social media post disappears in a day. An article stays findable for years.

Write for SVEA → No payment either direction. Your byline, your credentials, your own SVEA profile.