Legal action is not the only way to fix a bad care situation. Geriatric Care Managers and Patient Advocates step in before or alongside legal help, coordinating care, attending appointments, and giving families a hands-on partner during a crisis. Wherever you are reading this from, the directories below can help you find one.
Also called Aging Life Care Professionals. These are credentialed professionals, often with backgrounds in nursing or social work, who assess a loved one’s needs and coordinate their care.
The primary national organization for Aging Life Care Professionals, representing more than 2,000 members who hold specialized degrees in nursing, social work, gerontology, or psychology and are bound by ALCA’s Standards of Practice and Code of Ethics. Search their “Find an Aging Life Care Expert” tool by zip code, anywhere in the country.
Search ALCA’s directory →A searchable directory that lists Geriatric Care Managers by state and city nationwide. Useful as a second source alongside ALCA’s directory.
Search by state →Independent Patient Advocates help families understand a diagnosis, communicate with medical teams, manage hospital discharges, and navigate insurance and billing disputes. Many hold the Board Certified Patient Advocate (BCPA) credential.
A 501(c)(3) nonprofit that hosts the nation’s largest directory of Independent Patient Advocates. Search by location, specialty, and area of expertise, including advocates who focus on seniors and complex care needs.
Search GNA’s directory →A nonprofit professional organization for independent healthcare advocates. Their public directory lists nearly 300 advocates nationwide, searchable by location and specialty.
Search NAHAC’s directory →A platform that matches patients with an advocate and a supporting local physician, with coverage available through Medicare and many Medicare Advantage plans nationwide. After a short intake call, Solace matches you with an advocate, you do not select a specific individual from a public directory.
Find an advocate on Solace →The organization that issues the Board Certified Patient Advocate (BCPA) credential. Their public list lets you verify whether a specific advocate holds active BCPA certification.
Verify a BCPA credential →Silent Voices Elder Advocacy is based in Arkansas, so here are a few Arkansas-based practices we came across while researching this page. Each was independently verified as an active, real practice before being listed here. This is not an exhaustive list, and it is not an endorsement, see the disclaimer below.
True North Geriatric Care Management
Founded by Nikki Wallace, MS, BSN, CPGCM. The practice includes a board-certified geriatrician with more than 25 years of experience across Arkansas, including service on the Governor’s Nursing Home Advisory Board.
Visit True North →Rousch Geriatric Care, LLC
A locally owned geriatric care management practice serving the Bryant and Little Rock metro area, led by Lori Rousch.
View listing →VP Medical Consulting, LLC
A life care planning and medical case management firm. Brandie Vaughter, BCPA, is one of several Board Certified Patient Advocates on staff, with a focus on Medicare/Medicaid navigation and complex care coordination.
Visit VP Medical Consulting →Cope and Hope Advocates, LLC
Lisa Cassaro, BCPA, CSA, specializes in advance care planning and end-of-life care navigation for individuals and families, including solo agers.
Visit Cope and Hope Advocates →About this directory. Inclusion in this directory, or a link to an external directory, does not constitute an endorsement, referral, or recommendation by Silent Voices Elder Advocacy. We do not receive compensation for any listing on this page, including those in the Arkansas Spotlight.
We make no warranty about the accuracy, completeness, or current status of any external directory or listing. Always conduct independent research, verify credentials directly, and ask about fees, services, and experience before engaging a Geriatric Care Manager or Patient Advocate.